01384 390 170

Privacy Policy

Who we are

We are Stourbridge Galleries, a UK business located at 58 Worcester Street, Stourbridge, West Midlands, DY8 1AS.

What personal data we collect and why we collect it

Contact forms

We collect user input data sent through the contact forms on this website which include your name, email address, telephone number and the contents of the mesage you send to us. We collect this in order to respond and deal with your enquiry

Cookies

Like many other websites, this website uses cookies. Cookies are small pieces of information that are stored on your computer or mobile device when you visit a website.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

With your consent, Google Analytics also sets first party cookies through this website. Please see our Analytics section below for futher information.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Our website uses Google Analytics for internal analysis of visitor behaviour and trends, to evaluate traffic flow and to assess the relative popularity of different parts of our Website. We use the information we collect to monitor the number of visitors to the different sections of our website, and to help us make it more useful to visitors. We will not be able to identify you from this aggregated information.

Any information collected will be used in accordance with our own privacy policy and Google’s privacy policy.

If you do not wish to participate, you can:

Server Logs

We use industry standard server logs that record your IP address alongside timestamps and each URL visited. These server logs have a limited and legitimate purpose of detecting and preventing fraud and unauthorized system access, and ensuring the security of your systems.

Who we share your data with

Visitor comments and form submissions may be checked through an automated spam detection service.

We may pass your information to third party service providers who we have engaged for the purpose of completing tasks and providing services to you on our behalf (for example, we may provide your contact details to a courier company to deliver goods to you). We disclose only the personal information that is necessary to deliver the service or maintain the security of our website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We don’t set a particular time limit on storing information from form submissions because we may need it for future reference and deal with your enquiry. If you want your information to be removed from our database, please contact us. We will remove it anytime there are concerns about your privacy.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Contact information

Visit our contact us page or call us on 01384 390 170 to get in touch.